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IT Salary Survey
Security Template  Sarbanes Oxley
Disaster Recovery Template Sarbanes Oxley
Sarbanes Oxley Compliance Tool Kit

Information Technology Service  Management ITSM - Change Control, Help Desk, and Service Request

Janco Associates, Inc. is a management consulting firm that focuses on Management Information Systems, and in particular on the strategic application of information technology to gain competitive business advantage.  As part of our practice we create ELECTRONIC products that we create and sell via the internet.  These include:

  • Salary Surveys
  • Job Descriptions
  • Templates for Disaster Recovery and Security
  • Polices and Procedures.

You can reach Janco via

  • e-mail at:  Contact Janco Associates, Inc.
  • phone at:  435 940-9300
  • Federal ID Number is:  91-2080545
  • Payment and Wire Transfer Information

We are a Nevada based corporation and have a sales offices in Utah.  If you need more information please contact us via the e-mail address above or by phone.

Our Practice

Janco has a proven approach which results in actions which lead to significant operational improvements by focusing the organization to meet top management's needs. This is accomplished by looking at the total spectrum of the business function, the technologies utilized, and the overall steps and plans which will help the organization succeed.

Janco's principals and consultants bring to the practice strong
backgrounds in data processing in a wide range of industries.
The result is the ability to apply specific expertise to unique situations.

Janco has defined a matrix which shows how Information Technology needs are able to adapt to enterprise needs quickly in the ever-changing business environment.  Five basic business requirements and the necessary IT capabilities and responses are:

 

Business Requirement

IT Requirement

Quick Time-to-Market

Ability to roll our new applications and technology is expanded with the use of System-Oriented Architecture (SOA)

http://www.e-janco.com/itsm.htm

Restructuring business due to merger, acquisition, or divestiture

Ability to add, change and eliminate IT operations thru an effective design and implementation of a structured IT Infrastructure for both networks and data centers

http://www.e-janco.com/Infrastructure.html

Integration of IT technology with business operations

Ability to implement and operate on a 7 by 24 basis for all application, application support, network, and processing operations.  This included having integrated Business Continuity and Disaster Recovery Plans implemented

http://www.e-janco.com/DisasterPlanning.htm

Compliance with mandated security and financial reporting requirements

Defined policies, procedures, and processes which quickly and efficiently support business operations without hindering to overall effectiveness of the processes that are put in place to support them

http://www.e-janco.com/Security.php

Maintain an ROI which is supports the long-term objectives of the business

Metrics that are tied to the Critical Success Factors (CSFs) the enterprise and are supported by defined Service Level Agreements (SLAs)

http://www.e-janco.com/metrics.htm

http://www.e-janco.com/sla.htm

 

Janco's principals have consulted since 1982. Our clients
primarily consist of Fortune 500 corporations.

  • Specialized areas of Janco's practice include
  • Electronic Books - Create network ready electronic books to eliminate paper.
    Improve accuracy, ease of use, and turnaround time. Reduce infrastructure costs
    and training.

  • Outsourcing Reviews - Analyzing, planning, and managing the migration to
    third party providers of operations, network and application services


  • Information Systems Reporting - Developing and implementing methods
    to focus management's attention on critical data processing operational issues.


  • Information Systems for Competitive Advantage - Assisting organizations
    in using computer systems and information delivery as tools to generate
    business and capture market share.


  • Information Systems Planning and Development - Defining direction for
    the management of planning, developing, and implementing automated
    business systems that complement a firm's strategic needs.


  • Internet and Intranet Web Site Design, Implementation and Management -
    Create Web sites for corporations and e-commerce.

  • Data Network and Communication Planning - Developing architectures
    to support the use of decentralized data processing structures, including
    point-of-sale networks and multiple-site data entry and retrieval networks


  • Competitive Compensation Analysis - Surveying the marketplace of
    compensation for data processing professionals, and assessing the
    alignment of compensation programs between competing organizations.

Recent projects have included

  • Strategic Technology Planning
  • Competitive Advantage Definition
  • Competitive Analysis
  • User Procedures Development and Documentation
  • Information Systems Assessment and Planning Disaster Recovery Planning
  • MIS Performance Metrics and Reporting
  • Compensation Analysis
  • Telecommunication Cost Reduction/Containment Skills
  • Requirements Definition Project Management
  • Risk Assessment
  • Systems Development
  • Electronic Books
  • Critical Success Factor Analysis
  • Outsourcing Negotiations and Implementation
  • Balanced Score Card
  • Metrics Definition
  • Metrics Implementation
  • SLA Implementation

Related link sites

 

 

 

 

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© 2000 - 2009 Janco Associates, Inc. - ALL RIGHTS RESERVED -- Revised: 01/04/09